我一直有留意客人給我的 Comments, 而其中就以 外籍客人的 Comments 最為直接, 以事論事, 所以我也喜歡以他們的 Comment 時不時 review 一下自己的 performance.
在調音方面
外籍客人的要求一般比較高, 十分注重 tune 琴後 Chord 是否聽得舒暢動聽.
Comments:
First I want to thank you for your job.
Both music teacher congratulate your job.
– Frederic, French International School
“The piano is able to play very good chords after you have tuned the piano……its performance now is better than after being serviced by 5 or 6 piano technicians we used to have previously….”
– Head of music department, Chinese International School
“The piano is very well-tuned!”
– 阿根廷籍 vocalist, 在為 駐港澳 墨西哥大使館 的晚宴 表演前
“Wonderful!”
– 德籍 鋼琴演奏家 Sophie Mayuko Vetter (石見真由子)
“I have been in Hong Kong nearly 19 years,
but I never satisfied about piano tuning.
Thank you for tuning my piano today.
I am really satisfied your job.”
– Ms. Chihiro Arai, 日本藉 鋼琴老師/ Japanese Piano Teacher
在服務方面
外籍客人的一般都要求 100% 以上的服務, 要求不需要費心努力 follow up 就可享受最好的 services
Comments:
“What you are doing is perfect!”
– Frederic, French International School
“Thank you for your honest advice…..”
– Head of music department, Chinese International School
“Okay! Your arrangement is logical & perfect! (在討論送貨安排)………You will call me for tuning appointment 6 months later? That is amazing! I do not need to write down on my diary (她的記事薄早已寫到密密麻麻)…….”
– Ms. Bennett
“Thank you for coming all the way to save my life!”- 德籍 鋼琴演奏家 Sophie Mayuko Vetter (石見真由子) (在知道我特地趕來為她的 concert 調音後說的)
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